May 16, 2017 - Server Maintenance - potential outages on a variety of services -
Over the next few days, Ivrnet will be performing emergency/critical server maintenance on our windows servers to stay in front of any exposure to the ransomware exploits recently noted within the Microsoft community. We would like our customers to be aware that some services may be affected for short term impact but we will do our next to minimize any downtime.
If you have any questions or concerns, please reach out to our Customer Care team directly by emailing us at firstname.lastname@example.org
Thank you - we appreciate your patience with this matter.
Ivrnet Customer Care Team.
If you are still experiencing issues with your service and there are no Service Alerts or Scheduled Maintenance scheduled, please reach out to the Ivrnet Customer Care Team with the following information so that we can investigate your issue for you.
Email - email@example.com
Include - the service that is being affected, your organization's name, what steps that you took, that resulted in the issue.
Ivrnet Customer Care Tea30 pmp MT