As an administrator, if you are unable to log into the ITSN V2.1 admin area, or you are receiving error messages - please try the following items before submitting a ticket to our team:
1 - Please go to your browser, and clear all of your cookies, cache and history - this will remove anything that could be causing your issue.
2 - Completely shutdown your browser - click the "x" in the top right hand corner.
3 - Restart your computer
4 - After restarting your computer, open up GOOGLE CHROME (this is the recommended browser) and then click this link to log into the system
5 - If you still can not get into the system - please check this page - for Ivrnet System Alerts to see if we are currently experiencing outages for any services hosted by Ivrnet.
6 - If you are still having issues, please submit a ticket to firstname.lastname@example.org and provide a full computer screenshot of your issue. This will assist our team to figure out what your issue is.
Ivrnet Customer Care