As an administrator, if you are unable to log into the ITSN V2.1 admin area, or you are receiving error messages - please try the following items before submitting a ticket to our team:


1 - Please go to your browser, and clear all of your cookies, cache and history - this will remove anything that could be causing your issue.


2 - Completely shutdown your browser - click the "x" in the top right hand corner.


3 - Restart your computer


4 - After restarting your computer, open up GOOGLE CHROME (this is the recommended browser) and then click this link to log into the system


https://gw.itsportsnet.com/admin/v21/Signon.php?action=signoff&sess_name=itsn0&sess_seqn=6


5 - If you still can not get into the system - please check this page - for Ivrnet System Alerts to see if we are currently experiencing outages for any services hosted by Ivrnet.


http://support.ivrnet.com/support/solutions/articles/4000028329-ivrnet-system-outage-notifications


6 - If you are still having issues, please submit a ticket to help@ivrnet.com and provide a full computer screenshot of your issue.  This will assist our team to figure out what your issue is.


Thank you.

Ivrnet Customer Care