This is for CARRIER maintenance advisory notices which come to us from our vendors that may or may not affect services that you currently have with Ivrnet.  The most common services would be phone related such as Toll Free Services, SMS, QuickMessage, QuickCall, Telepay, SafeTeam, UM Messaging.  A listing of Ivrnet's different CARRIERS would be - Shaw, Allstream, ThinkTel and Broadband Dynamics, Olson.


Upcoming Maintenance Advisory Notices


If you are experiencing an outage and there is no maintenance scheduled on your service that you are having issues with, please submit a ticket to help@ivrnet.com so that our Team can review your issue and assist you accordingly.  Thank you.



Carrier Maintenance Window
Estimated Service Disruption Area where services may be impacted
Shaw     Sept 12 12am-6 am MT Outage up to 6 hours - Forced relocate - Saskatoon Winnipeg
Shaw     Aug 31 11 pm MT to Sept 1 5 am MT Outage up to 30 minutes - Third party Fibre relocation in Winnipeg MB
Winnipeg







Completed Maintenance Advisories



Carrier Maintenance Window
Estimated Service Disruption   Ivrnet Services that could be affected
Shaw Jul 29 1AM-6AM, 20 Mins each circuit
Migrating PRI’s off a legacy phone switch that is being decommissioned
All of BC
Shaw Aug 2 1AM-7AM, Outage 1hr
3rd party forced fibre relocate – road construction in Lake Louise
All of BC
OLSON Infrastructure team will be conducting hardware maintenance
August 2nd,  2017: 
12:01am – 4:00am EST

You may experience a brief interruption of service (no more than 4 minutes) within the maintenance window.  This maintenance should not affect users, but there may be delays sending and receiving SMS messages during this time period.
SMS
Shaw Aug 3 1AM-7AM, Outage  1hr
3rd party forced fibre relocate – road construction in Lake Louise (part 2)
All of BC
Broadband Dynamics
Aug 4 2017 2 AM -5:30 AM -Duration 3.5 hrs
This is notice that Broadband Dynamics will be performing maintenance in our Los Angeles, California and Salt Lake City, Utah POPs.  The maintenance is expected to be non-service impacting.
The maintenance is expected to be non-service impacting.
Shaw
Aug 8 12AM-6AM, Outage 6hrs
Forced Fibre Relocate – Poles are being removed, we are required to relocate to buried fibre in Saskatoon
Winnipeg MB service area
Shaw- CANCELLED
Aug 10 12AM-6AM, Outage 6hrs
Forced Fibre Relocate - Poles are being removed, we are required to relocate to buried fibre in Calgary
All of BC
Winnipeg, MB
Edmonton, AB
Shaw - CANCELLED
Aug 10 12AM-6AM, Outage 6hrs
Forced Fibre Relocate – Enmax requires cables be run through a different conduit to make space in Calgary
All of BC
Winnipeg, MB
Edmonton, AB
Shaw
Aug 15 12AM-6AM, Outage 6 hrs
Forced Fibre Relocate – Adding additional fibre required by county, HWY 2 and 72 near Crossfield, AB
All of BC
Winnipeg, MB