If you are assigned the Role of an AGENT within your Organization for the Safeteam product, the video attached will provide you with a complete overview of the system.
Web Link to Log into the system: https://safeteam.ivrnet.com/
You will need to have your Organization ID (your Organization Admin will have that information) as well as your PIN number to access the web portal.
Your PIN number is the same PIN number you would use for checking in and checking out of the phone system.
The video will take just over 2 minutes to review. (Video is attached as an MP4 file)
If you still have questions after the video, please submit a ticket to firstname.lastname@example.org and the Ivrnet Client Services Team would be more than happy to answer those questions for you.
Thank you for watching.