This video will provide detailed instructions on how to edit and create New Teams - this process can be found under the TEAMS tab from the main menu.

Please note, if you EDIT a Team Name, it will update system wide, where that Team Name was assigned.

The video will take just under 2 minutes to review. (Video is attached as an MP4 file)

If you still have questions after the video, please submit a ticket to and the Ivrnet Client Services Team would be more than happy to answer those questions for you.

Thank you for watching.