Managing Residents

Solutions that can provided to Community Central customers that require assistance with managing residents.

Unlocking Residents
Unlocking Residents 1. Under the Register tab, click [Customers] under the View/Manage heading. Search for the customer. Click [Select] next to the appr...
Mon, 9 Jun, 2014 at 10:03 AM
Member Login Button does not appear for Resident
Member Login Button does not appear for Resident If this button is missing and it should be available for the resident, please follow these instruct...
Wed, 1 Apr, 2015 at 10:29 AM
Two addresses appear on the Customer's Statement
Two addresses appear on the Customer's Statement If you happen to see two addresses appear on a customer's statement, please create a ticket t...
Thu, 19 Feb, 2015 at 1:45 PM
Member Access to the Community Website
Member Access to the Community Website The member access to the web site is tied to their access for SSRA.   When you click on the Log In link...
Tue, 7 Apr, 2015 at 2:17 PM
Duplicate Members
How do you remove duplicate members? If you have used the merge tool and have asked support to merge them as well.  And they still appear to be duplic...
Tue, 19 May, 2015 at 1:54 PM
Member Information Incorrect in Members Area
Member Information Incorrect in Members Area If this information is incorrect, please advise your members to log into the admin/members area and click...
Mon, 22 Jun, 2015 at 5:44 PM
Member Select button brings up incorrect member information
Member Select button brings up incorrect member information If this happens while adding the Member Login button to the member's profile, Cl...
Wed, 5 Aug, 2015 at 8:16 AM