Transition from ITSN over to Ivrnet Central -Sport

FAQs and process for current ITSN class registration customers

Is there a limit to the amount of support that we can get on the product?
At this time, you can submit as many tickets as you wish to help@ivrnet.com. If you do require additional training sessions after you go live, there may...
Thu, 19 Jan, 2017 at 10:01 AM
Are we limited to the number of administrators that we can setup for our organization?
You can setup as many administrators as you wish.  We do recommend that each person has their own login using their own email address. Right now, each...
Thu, 19 Jan, 2017 at 10:20 AM
How long has the new system been active?
Over 18 months with active organizations (as of Jan 2017)
Thu, 19 Jan, 2017 at 10:02 AM
Are the features the same as ITSN?
Ivrnet Central sport is configured differently and is setup in a module format.  Membership module. Etc. Facility – Program registration – communication...
Thu, 19 Jan, 2017 at 10:03 AM
Are there more than one type of access for our organization?
At this time, there is one club admin access.   In future development, there will be additional levels added.
Thu, 19 Jan, 2017 at 10:04 AM
Can I keep my existing website?
Yes.  The new system links similar to ITSN - with a link.  Once the member clicks on the link, they are brought to your own customized home page for Ivrnet ...
Thu, 19 Jan, 2017 at 10:05 AM
Are there any written training guides for the new system?
Yes, we post all training material online.   Currently these guides are sitting on this page.  This will be updated in the future, to be located with a ...
Thu, 19 Jan, 2017 at 10:07 AM
Can we import our financial information into the new system?
Unfortunately we can not import any financial information into the new system. The formatting and reports are different in the new system then they are ...
Thu, 19 Jan, 2017 at 10:08 AM
Once our club has decided to transition over to Ivrnet Central - Sports - what are the next steps?
These are the basis of the steps involved in the transition process.  If you are ready to start, please email us at help@ivrnet.com and we will assign a Tea...
Thu, 19 Jan, 2017 at 10:12 AM